Agenda

Thursday May 6, 2010

Denver Marriott Tech Center

2nd Annual Colorado IT Symposium

Previous Events
Gateway to Innovation 2010

Gateway to Innovation 2010

Nebraska 2007

Nebraska 2007

Indiana 2007

Indiana 2007

Kansas City 2007

Kansas City 2007

Knowledge & Networking
7:30 am Attendee Check-In; Aspen Mountain Breakfast Buffet Served
  Freshly Baked Breads and Pastries, Coffee, Tea Service, Orange Juice, Milk, Granola with Dried Fruits and Nuts, Sliced Fresh Seasonal Fruits and Berries with Citrus Yogurt, Scrambled Eggs, Breakfast Potatoes, Crisp Bacon and Sausage Links
8:20 am Welcome Message
8:30 am Achieving Responsive Scale; IT Alignment to Extract the Most Value
Evergreen Ballroom

Leroy Williams

VP of IT and Services
Ball Corporation
In this session you will learn how Ball Corporation has developed a culture where IT is helping to drive the business. Leroy Williams will share the journey his IT department has taken to make this happen. Strategies in portfolio management, technology enterprise architecture, capabilities maturity models, and technology roadmaps within a Global Technology Operation will all be covered.
9:15 am Networking Break
9:45 am The Evolving Role of IT
Blanca Peak

Chris Laping

CIO
Red Robin Gourmet Burgers

IT has a great opportunity to become a center of excellence for alignment, collaboration and innovation in most organizations; however, few organizations truly capitalize on IT’s value.  This robust discussion will include the inhibitors for IT’s evolution and what CIOs can do to become transformative change leaders in an organization.
9:45 am The Marketing of IT
Longs Peak

David Neitz

VP, Solutions and Innovation
Lincoln Trust Company
In this session learn how IT at Lincoln Trust Company changed its role from an order taker to a solution provider and valued partner. Starting from business statements such as “I would fire all of IT if I could”, learn how IT used marketing techniques to transform to the recent business statement “Your IT team is fabulous”. Using this unique combination of techniques, IT was able to gain business support for a BI and BPM programs which has transformed the way the business operates and has earned Lincoln Trust national recognition, including the 2009 Gold award winner of the “Global Award for Excellence in BPM & Workflow” representing North America.
9:45 am Key Considerations for ECM Initiatives
Maroon Peak
sponsored by IBM

Mark Curry

VP, Corporate Technology Group
OppenheimerFunds, Inc.,
Enterprise Content Management (ECM) has been one of the fastest growing areas in technology for several years. Compliance and regulatory pressures continue to be among the biggest drivers for ECM along with tangible and often large ROI's. With all of these seemingly "no brainer" drivers it should be easy right? Well, as many of you know, ECM initiatives can still be extraordinarily large efforts that involve a multitude of key considerations. ECM initiatives are certainly achievable; however, these key considerations can tip the scales either in your favor - or not - depending on your awareness. In this breakout, we will discuss several key considerations that could make your ECM journey a less painful and help you maximize the value of your ECM initiative.
10:30 am Networking Break
11:00 am Business Intelligence for Retail Operations: Discovering Your Opportunities
Blanca Peak

Rob Meilen
CIO
The Sports Authority
sponsored by Microstrategy

Tom McVey

SVP - Store Operations
The Sports Authority
The Sports Authority is a national full-line sporting goods retailer with over 450 stores.  This presentation will walk through Store Operations business drivers for a business intelligence solution and benefits realized.  IS operational efficiencies and benefits will also be covered.
11:00 am Enterprise wide backup and data offsite in a complex wan environment using multistage replication on disk based systems.
Longs Peak
sponsored by Data Domain

Jamie Cutler

Director of IT and Operations
MarkWest
This presentation will focus on the lessons learned from the implementation of disk backup appliances across a complex WAN environment. This implementation introduced 8 backup appliances backing up 30 locations across an MPLS WAN using multi-stage replication, disk-to-tape for long term retention, WAN acceleration and QOS time based policies for traffic engineering.
11:45 am Hot Italian Lunch Buffett Served
  Baked Pasta with Spicy Italian Sausage, Three Cheese Tortellini with Asiago Cream, Grilled Chicken with Rosemary, Cherry Tomato Relish and Balsamic Reduction, Squash, Spinach and Roma Tomatoes, Assorted Artisan Rolls, Mixed Greens, Grilled Asparagus, Artichoke Hearts and a Citrus Vinaigretet Penne Pasta Salad, Wilted Arugula and Roasted Peppers, Assorted Cakes and Tarts, Coffee and Tea Service
12:45 pm The Social Media Evolution at Vail Resort
Evergreen Ballroom

Tim April

VP of IT
Mountain, Sales and Marketinng Applications
Vail Resorts Inc.

Vail Resorts is the leading mountain resort company in North America, operating 5 of the top-ten most visited ski resorts in the country. The Company specializes in destination-based travel at iconic locations, employing nearly 15,000 seasonal and year-round employees during peak periods. Over the past year, Vail Resorts has leveraged social media to transform communication with both employees and customers. In a business where our employees are passionate consumers of our products and the experiences we provide are naturally and enthusiastically shared with family and friends, social media has proven to be a great evangelistic tool. In this session, we will discuss some of Vail Resorts social media strategies and tactics, successes and challenges, governance and policy, current applications and future plans, while highlighting the role of the IT organization throughout the transformational process.
1:30 pm Networking Break
1:45 pm Storage Asset Optimization:  A Model for Improved Business Efficiency and Bottom Line
Blanca Peak

Ross Rutledge

Sr. Director of Infrastructure Engineering and Operations
Qwest
sponsored by Hitachi Data Systems

Doug Tschudy

VP of IT Operations
Epsilon


David Boone

Operations & Planning Manager
Denver Health & Hospital
There are many ways to measure how efficiently you are using your storage capacity.  Cost per raw TB, per usable TB, percent allocated, active vs inactive, structured vs unstructured are some common ways to look at storage capacity.  Is the way you "use" your storage capacity on auto-pilot?  Do you wonder if there are any wasted resources yet you keep buying more?  What about the data itself -- do you have any idea what percentage of your total capacity footprint is actually active and "in-use?”  Would you be shocked if that number was 20% or lower?  If you are purchasing physical capacity on a regular basis, does that growth rate concern you?  There are many reasons why most IT environments would be considered "inefficient" when it comes to storage resources.  This session is going to discuss what capacity efficiency problems exist today and what can be done to improve them.
1:45 pm Transformation: Accelerating Cost Optimization While Improving Service Quality
Longs Peak
sponsored by CA

Wayne McGurk

VP, Enterprise Availability and Automation
First Data Corporation

First Data executives are delivering results to customers and shareholders at the same time. This privately held payments processing leader has developed a “Secret Sauce” to enabling Global Transformation while cutting cost and improving service quality.
1:45 pm Core Business Ingredients Comprise a Healthy IT Menu – By Red Robin Gourmet Burgers
Maroon Peak

Bill Randall

Director of IT Infrastructure
Red Robin Gourmet Burgers
This session will cover how Red Robin addressed 3 core challenges/opportunities around: 1) Archiving/eDiscovery 2) Data Loss Prevention and 3) Remote Systems Management. The proper selection of IT systems, services and support for multiple Business Units and 310 restaurant locations nationwide is no trivial task. Come learn how Red Robin’s IT Team stayed focused on both IT and Line of Business needs and looked for solutions that addressed the broader company and could be leverage by different business groups.
2:30 pm Networking Break
2:45 pm How to Make Investment Decisions in a Collaborative Environment
Blanca Peak

Molly Rauzi

CIO
City and County of Denver

This session will use Denver as a case study for making collaborative decisions about where to invest your limited IT capital dollars.  The participants will see some of the tools and lessons learned in creating a multidisciplinary IT Investment Council to support the IT budgeting and capital planning process.  See how you can have your customers help reinforce the idea of Enterprise Architecture.
2:45 pm “Building the Perfect Beast”: Designing a Hybrid Organization for Today’s IT Challenges
Longs Peak

Rob Grant

Director of IT
Newmont Mining

In today’s challenging world of Information Technology we are all dealing with increased demands, changing business strategies and decreased budgets. How you design your high performing and adaptable IT organization will be critical to how you deliver value to your customers and enable your business colleagues to be successful. A “peanut butter” approach is no longer an effective way to build a team. Designing a strategic blend of employees, contractors, vendors, partners, outsourcing and “right-sourcing” is an art that can’t be overlooked. We will discuss some real world situations and approaches that have been taken to meet the challenges.
3:30 pm Networking Break
3:45 pm CIO Panel Presentation
Evergreen Ballroom Join these industry leaders in an interactive discussion and hear what issues are facing today's CIO's and learn how they are resolving them. This panel discussion provides a rare opportunity to hear first hand whats on the mind of these local executives.
 

Mike Marcotte

Global Head of IT
EchoStar Corporation



David Bessen

VP & CIO
MediaNews Group
 

Stacy Dumas

CIO
Karcher North America


Jose Ruiz

Director of Technology Investments & CIO  
Northrop Grumman Information Systems
 

Mark Lawler

VP of IT
Quark, Inc.

 
4:30 pm Closing Remarks & Networking Reception
Evergreen Ballroom Enjoy this complimentary cocktail reception featuring an open bar, hors d’oeuvres and conversation.  Make this an important element of your attendance to the IT Symposium.  The ability to network and collaborate with your peers in an open and no-hype environment will prove to provide long lasting value to your key business initiatives moving forward.